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Library Liaison Program Overview

Purpose, Outcomes, and Goals

To position the Becker Medical Library as the premier information and technology resource for faculty, researchers, staff and students of Washington University School of Medicine.

• The WUSM community will benefit from the information and technology resources, and services of the library:
  • Library services/collections that better reflect the WUSM research endeavors
    • determine the specific needs/wants of the departments,
    • promote library resources and services to educate users about our information access tools,
    • raise awareness of our computing and educational technology applications.
  • Library users will become skilled information consumers
    • help library users identify and access library and technology resources.
  • Library users will do better research
    • provide workshops on research tools or on topics of special interest specifically geared to the departmental faculty and research staff.
• Establish a clear channel of communication between the academic and research components of the medical school and the librarians who provide the information and technology resources:
  • Enhance communication and improve direct servicing to the academic and research departments
    • answer questions, resolve problems, and interpret library policy.
    • highlight the library as the “knowledge management center” for sustaining healthcare education, research and technology delivery.
  • Foster increased visibility of the library; highlight the strength of its collections, programs and services, and the professional competence of its librarians and technical staff
    • work with departments to make information literacy and essential component of student learning and faculty development.
    • serve as information consultants for the departments.

Program Outline

The librarians and information specialists of the Becker Medical Library will operate a library liaison program with all medical school departments and graduate programs. This new liaison program will be geared specifically to determine the information and technology needs of the departments and its personnel and through collaborative planning ensure that those needs are met and services customized. The work will be coordinated in a collaborative developmental manner between the assigned librarian and the contact person/faculty/committee of the respective departments. Each librarian will make the contact with the department/program and discuss how best to establish the cooperation to address the service needs for that department.

As such the following is a key objective:

• Meet early with departments/groups/programs
  • to discuss information and technology needs.
  • to plan how the library’s services and resources can address the user needs.
  • to promote the access and use of new and existing resource tools/services and technology applications.

The liaisons will be the frontline spokespersons for the library in our push to establish our presence and our resources as a driving force to MAKE A DIFFERENCE in HEALTHCARE DELIVERY.

March 2005