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Home > About the Library > ILL > Services

Interlibrary Loan Services

Document Delivery Options

Options You Choose

We deliver loaned items and article photocopies to you by several different methods. The method we use depends on the nature of the item and the options you choose when you register with ILLiad. The options you choose are:

Loan Delivery Method
Article Delivery Options
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Electronic Document Delivery

We can deliver electronically articles that are sent to us in an electronic format. We post these articles on your ILLiad account. From there you can access these articles for 15 days.

How to sign up for electronic delivery
  1. Logon to ILLiad using your username and password.
  2. Click on Change User Information toward the bottom of the page.
  3. Answer “Yes” to the question Preferred Electronic Delivery if Possible (via web through ILLiad?).
  4. When you are finished using ILLiad, please exit by clicking on Exit ILLiad System at the top of the Main Menu.
How to view/print electronically delivered articles
  1. Logon to ILLiad using your username and password.
  2. Click View/Download Electronically Received Articles. This will display all the requests that you have available via electronic delivery.
  3. Select the request you wish to view/print by clicking on the appropriate transaction number at the left of the page.
  4. Read or print the article.
  5. When you are finished using ILLiad, please exit by clicking on Exit ILLiad System at the top of the Main Menu.
How to save electronically delivered articles
  1. Logon to ILLiad using your user name and password.
  2. Click on View/Download Electronically Delivered Articles. This will display all the requests that you have available via electronic delivery. Find the request you want to save. Right click on the transaction number button of the request.
  3. Choose Save Target As.
  4. Specify where you want the articles saved.
  5. When you are finished using ILLiad, please exit by selecting Exit ILLiad System at the top of the Main Menu.
First Time Users

First time users must enter their customer information before they can logon to ILLiad.

  1. From the ILLiad Request System page, select the First Time Users! link to take you to a registration page. If you have already used ILLiad, please do not logon as a First Time User again. ILL staff can reset your password or remind you of your username.
  2. Click on First Time Users Click Here at the bottom of the page
  3. A New User Registration Form will appear. Enter as much information as possible. Fill out the required fields (these are in red)!
  4. Choose a username. We suggest the use of your last name and first initial (i.e., doej, or wilsonp). You are limited to eleven (11) characters for a username.
  5. Choose a password. Make it something you can remember. Please remember that your password is case sensitive.
  6. After entering your user information, click on Submit Information at the bottom of the page.
  7. If an error has been made, an error message will appear at the top of the page. If necessary, fix the needed fields and Submit Information again.
  8. The Main Menu will then appear.
  9. You should now be able to use ILLiad. When you next logon, you will need to enter only your username and password. Please remember that your password is case sensitive.
  10. When you are finished using ILLiad, please exit by clicking on Exit ILLiad System at the top of the Main Menu.
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ILL & Document Delivery Fees

Most libraries charge us for loaning materials and for delivering photocopies to us. The fees we pay to obtain materials on interlibrary loan average $11.00 per request. We must also pay a royalty to photocopy most articles. The royalty fee ranges from $3.00 to $50.00. The average royalty is $14.00.

Our budget requires that we pass a portion of such fees on to our clientele. Charges for borrowing material on interlibrary loan are:

Affiliation
Charge Per Request
WU Medical School & WU Danforth Campus $6.00
WU Medical Center & BJH $8.00
WU Alumni & Former House Staff $8.00
Library Member $13.00
Non-Affiliated $20.00
Loansome Doc $11.00

Some documents, such as patents or non-U.S. theses can be obtained only by purchase from commercial vendors and are extremely expensive. If the cost of obtaining a particular document exceeds $50, we may need to pass on additional charges. We will contact you for approval before placing such an order.

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